Official Document
Shipping & Delivery Policy
Bhavnagar Mall Retail Pvt Ltd • Valid for web, mobile app & in-store orders
Shipping Policy – Bhavnagar Mall
Last updated: October 2026
At Bhavnagar Mall, we strive to deliver your products safely, securely, and as quickly as possible. Please review our shipping policy to understand how we process and ship your orders.
1. Order Processing Time
All orders are typically processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation.
Orders placed after peak hours or on weekends will be processed on the next business day.
2. Shipping Charges & Delivery Timelines
Shipping Fees: We calculate shipping charges dynamically at checkout based on your delivery address, package weight, and order value. Any applicable shipping fees will be displayed before you complete your payment.
Estimated Delivery Time:
Standard delivery usually takes 3 to 7 business days depending on your location within India.
Deliveries to remote or tier-3 locations might take slightly longer based on courier service availability.
3. Courier & Logistics Partners
We partner with trusted third-party courier services and logistics providers to ensure reliable pan-India delivery.
Once your order is dispatched, you will receive a tracking link via SMS, WhatsApp, or email to monitor your shipment in real-time.
4. Shipping Delays
While we make every effort to deliver your order within the estimated timeframes, delays can occasionally occur due to:
Unforeseen weather conditions or natural calamities.
Political disruptions, strikes, or localized lockdowns.
Remote delivery zones or high shipping volumes during festive seasons.
Bhavnagar Mall is not liable for delays caused directly by third-party courier partners, but we will gladly assist you in tracking and coordinating with them.
5. Incorrect Address & Undelivered Packages
Please ensure that your shipping address and contact phone number are accurate and complete at the time of checkout.
If a package is undelivered or returned to us due to an incorrect/incomplete address, recipient unavailable, or refusal to accept the package, re-shipping charges may apply for dispatching the order a second time.
6. Contact Us
If you have any questions or concerns regarding your shipment or order delivery, please reach out to our customer support team:
Email: bhavnagardeodap@gmail.com
Have questions about this policy?
Our customer support team is available 7 days a week.