Privacy Policy

Privacy Policy – Bhavnagar MallLast updated: October 2026At Bhavnagar Mall, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit, use our services, or make a purchase from our website (bhavnagarmall.com). 1. Information We CollectWhen you interact with our website or services, we collect information necessary to provide a seamless shopping experience: Personal Information: When you create an account, place an order, or contact us, we collect your name, email address, phone number, billing address, and shipping address. Payment & Transaction Details: To process your purchases safely, financial data such as credit/debit card numbers, UPI IDs, or net banking details are processed through secure third-party payment gateways. We do not store your full card details on our servers. Automatically Collected Data: When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and data about how you navigate our site. Communications & Media: Records of your customer support inquiries, emails, chats, and any user-uploaded content (such as product review images or feedback). 2. Consent & CommunicationHow We Get Your Consent: When you provide personal information to complete a transaction, verify your details, place an order, or arrange for a delivery/return, we imply that you consent to our collecting it and using it for that specific purpose only. Marketing Communications: With your explicit permission, we may send you emails, SMS, WhatsApp messages, or promotional updates regarding our store, new products, and special offers. How to Withdraw Consent: If you change your mind or wish to opt-out of receiving marketing communications at any time, you may withdraw your consent by clicking the "Unsubscribe" link in our emails or by contacting us directly at support@bhavnagarmall.com. 3. How We Use Your InformationWe use the information we collect for various business purposes, including: Processing, fulfilling, and shipping your orders.Communicating with you regarding your order status, updates, customer support, or delivery tracking.Improving our website functionality, product listings, and overall user experience.Protecting against fraudulent transactions, legal liabilities, and ensuring security.4. Disclosure & Third-Party ServicesWe do not sell, trade, or rent your personal information to third parties. Third-Party Providers: Third-party service providers used by us (such as payment gateways, logistics, and courier partners) will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. Legal Requirements: We may disclose your personal information if required to do so by law or if you violate our Terms of Service. 5. Data SecurityTo protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All sensitive transactions are encrypted using Secure Socket Layer (SSL) technology. 6. Changes to This Privacy PolicyWe reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.7. Contact UsIf you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our support team at:Email: support@bhavnagarmall.com